Wholesale Decor Catalog
Trade Show Dates 2017
Retail Inquiry
Join Our Email List

We are here to answer all of your questions and concerns!

Visit our Showroom at:

Bamboo Source Tropical Decor
LA Mart
1933 S. Broadway, Suite 966
Los Angeles, CA. 90007

Contact Us:

By email:
support@bambootropicaldecor.com

By standard mail:
Bamboo Source
3508 Seagate Way, Suite 120
Oceanside, CA. 92056

By phone: Monday - Friday
760/ 722-1774 (between 8:30 a.m. and 4:30 p.m. PST)
Fax: 760/ 722-7810
support@bambootropicaldecor.com
RETAILERS & EVENT PLANNERS- Call to set up an account and obtain wholesale pricing code.

To open a wholesale account, email or fax us a copy of your tax ID certificate and business information to 1-760-722-7810 to set up your wholesale account. We will contact you with your wholesale information and pricing.

Orders for large quantities should be verified for stock status before ordering.

PAYMENT METHODS-

We accept Visa, American Express, Discover and Mastercard. Net 30 Terms will be considered for established Clients with good credit and consistant orders. This is a wholesale site only, not open to the public. A $100.00 Minimum Order will apply. The Minimum Order for each item is two per style unless otherwise stated and must be fulfilled to order on this site. Order quantities may be increased manually in your shopping cart once the minimum order quantity is met.

SHIPPING METHODS & FEES-

Your shipping charge will be determined by actual weight after your order is processed and will be added to your order.

Most In-Stock orders will be shipped within 2 to 3 business days unless otherwise notified or stated on the item page or Back-Ordered.

We offer the following delivery options on In-Stock merchandise:
UPS Ground (3-5 business days depending on destination)
UPS 3 Day Select (delivery within 3 business days)
UPS 2nd Day Air (2-3 days)
UPS Next Day Air (1-2 days) USPS Priority Mail and Parcel Post to Hawaii, Puerto Rico and US Territories.

All Shipping Fees are based on the weight and destination of the package. Shipping fees will be added to your order to reflect the accurate weight and charged before shipping.

DELIVERY TIME-

Once you've placed your order, we will send you an order confirmation email letting you know that your order has been received and is being processed. You will also receive email updates regarding your order until it is shipped. Tracking Confirmations will be emailed at time of shipping.

We ship to the USA, Canada and USA Territories that are serviced by USPS Priority Mail and UPS at current rates. International Overseas Shipping is not currently available.

We reserve the right to cancel orders that do not meet our shipping or ordering criteria and cancel accounts that are problematic. If an order is returned to us by the USPS as unclaimed, we will credit your account for the merchandise total only. Shipping charges will not be refunded unless we are in error. You may also have your order reshipped and a new shipping charge will apply. We will make every attempt to help you track and receive your package.

RETURN POLICY-

All sales are considered wholesale sales and are NOT returnable. All sales are final.

REFUSED SHIPMENTS-

All shipments that are refused at the time of delivery will be issued an in-store credit for the amount of the product items less a 20% restocking fee once the items are returned to us. We will not issue a refund for shipping and/or rush fees. Any additional transportation charges incurred due to the refusal will be charged back to the customers account and/or credit card.

DAMAGES & SHORTAGES-

All damage & missing item claims must be made within 3 business days of receipt of package by sending an email to the above email address. We will email handling instructions for your damaged merchandise. If your package was damaged in transit you must notify us within 3 business days so we can make a claim with the carrier.

Notification of damage or missing items after 3 days will require you to file a claim with the carrier on your behalf. We will provide all tracking numbers, receipts and shipping information for you to complete the claim paperwork.

We can not be responsible for missing item claims if you fail to contact us in a timely manner. Please check your package and contents carefully, marking the packing slip as each item is unpacked as proof of receipt.

If we are able to file the claim for you we will ship a replacement as quickly as possible. Do not discard the damaged packaging in the event the carrier would like to inspect the box and contents. Damages are rare yet they do happen.

DISCLAIMER: Our soaps and bath products are for external use only. While these products have been tested and considered safe for most skin types, we assume no liability for damage and or injury resulting from the use of these products. Candles and Candle Holders should NOT be left unattended.
Prices are subject to change without notice.
Click photo to enlarge
Please click item photo until you see the Add To Cart button to order
Wholesale Pricing - $100 minimum order - Two piece minimum per style unless otherwise stated
Orders for larger quantities should be verified for stock status before placing our order.